Privacy policy

Privacy policy

UNIONINVEST dioničko društvo Sarajevo, Grbavička 4, 71000 Sarajevo, BiH, ID number: 4200304700002, VAT number: 200304700002 (in the following text: “UNIONINVEST d.d.“) as a responsible company cares about your privacy and the protection of your personal data.

Using the website

UNIONINVEST d.d. is the owner of the website, and when you visit it, we automatically collect certain data and statistical information through our Internet servers or “cookies”. Examples of information about your use of the site include: the most visited and most viewed pages and links on our website, time spent on the site, the most popular keywords that lead users to our site, your IP address, information collected through cookies, your device data such as settings hardware, system activity, browser type, etc. The purpose of such processing is to arrange our pages in such a way that they are as efficient and simple as possible for our visitors, that is, to adapt them to your needs.

For the purpose of data collection UNIONINVEST d.d. uses:

– Google Analytics

Our site may contain links to other Internet sites to which UNIONINVEST d.d. does not manage and for which it is not responsible. We suggest that you review the personal data protection rules of such sites to learn how they collect and process your personal data.


UNIONINVEST d.d. uses technical and organizational security measures to protect your data. Any personal data that you have made available to us will be encrypted during transmission using algorithms to ensure the maximum security of our site, and to avoid misuse of data by a third party. Our security measures are continuously improved in line with technological developments.

Use of cookies ("Cookies")

What is a cookie?

A cookie is a small text file that a website stores on your computer or any other device, with information about your navigation on that website. Cookies are necessary in order to make it easier to view the page, to adapt it to the user without damaging your device.

Although the General term “cookies” is used in the Rules because they are the main method of data storage used by this website, the “local storage” space of the browser is used for the same purposes as cookies. All the information in this section also applies to that “local storage”.

For what purpose are cookies used on our website?

Cookies are a necessary part of the way our website works. The main purpose of our cookies is to improve your browsing experience. For example, they are used to remember your personal preferences (eg language) while you browse the site and on future visits. The information collected by cookies also allows us to improve the site by evaluating the amount and patterns of use, the adequacy of the site to individual user needs, faster searches, etc. Sometimes, if we have obtained your consent in advance, we may use cookies, tags and similar tools to obtain information that allows us to show you, either from our own site or third-party sites or in any other way, advertisements based on an analysis of your web site browsing habits.

Who uses information stored in cookies?

Information stored in cookies is used exclusively by UNIONINVEST d.d. d.d., except for those described below as “third-party cookies”, which are used and managed by external legal entities in order to provide the services we request in order to improve our services and the user experience when browsing our website. . These “third-party cookies” are mainly used to obtain access statistics.

How to disable or prevent the use of cookies?

You can limit, block or delete cookies from this website at any time by changing your browser configuration using the steps below. Although the settings are different in each browser, cookies are usually configured in the “Personal Settings” or “Tools” menus. For further details on the configuration of cookies in your browser, please refer to the “Help” menu in the browser itself.

Responding to your inquiries

UNIONINVEST d.d. pays special attention to the users of our services, i.e. to its visitors. Your opinions are extremely important to us and for this purpose we encourage you to communicate with us.
You can contact us by phone at +387 33 567 431 or by e-mail at If you contact us, it is possible that, on the basis of your inquiry, which represents your consent, and in the case of a complaint, on the basis of our legitimate interest, we will process your personal data in order to:

  • Answered your inquiry
  • Provided you with information about our activities and services and your rights

For the stated purposes, we process your personal data that you provide us on that occasion, namely your first and last name, phone number, address, e-mail, date of inquiry and nature of inquiry. UNIONINVEST processes personal data of natural persons, which may include personal data such as name and surname, address, and contact information. Providing your personal data in this case is a necessary condition for the functioning of the services used on

How and with whom we share your personal data

We may share your personal data with government bodies at their request and with third parties who provide us with personal data processing services as processors. These service providers, in accordance with regulated contractual relations for the purpose of protecting personal data, are obliged to use the data entrusted to them exclusively in accordance with our guidelines and strictly for the purpose we have agreed upon.

Confidentiality of data

We want to make it clear that when visiting these pages, your personal data remains confidential, unless you wish to disclose it voluntarily. We undertake not to disclose, sell or transfer the data we have received to other parties (except in cases prescribed by the Regulation).

Changes to our Privacy Policy

In case of changes to our privacy policy, we will inform you about it on this page and update the date of the change to the privacy policy.

This privacy policy was last modified on 04.08.2023.